About Us - cleaningservicevegas.com

About Us

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My name is Akira Watanabe, for more than 20 years, I’ve traveled extensively as a youth and young adult counselor, working on various service projects, providing one-on-one counseling, and training individuals to become leaders. Through these experiences, I’ve encountered people from diverse backgrounds, many of whom come from families lacking in love, leading to the development of trust issues.

In my years as a counselor I’ve come to understand the importance of people having reliable connections that feel like family and inspire trust. The simple joy of being able to trust someone and feel genuinely loved is something that many individuals deeply desire.

The home is a sacred space, a haven of privacy where inviting someone in is an act of trust. We strive to go beyond cleaning services, aiming to build a familial bond and be a trusted presence in homes. Our commitment is to provide not just a clean space but also a lasting connection grounded in trust.

Named after our mission, “Kokoro Cleaning” reflects our philosophy of cleansing both physical spaces and hearts. We aim to bring tranquility and comfort, recognizing that a tidy home impacts mental well-being. Our goal is to create an environment where individuals can unwind, find solace, and experience true peace of mind, contributing to the serenity of both home and soul.

When your environment is clean you feel happy, motivated and healthy.

Lailah Gifty Akita

Empowering Your Business with Our Expertise

With a rich history of transforming businesses into success stories, our expertise is your competitive advantage. We excel in leveraging cutting-edge as strategies and industry insights to make your business shine, positioning you for sustained growth and prosperity in the market.

Heart-Centered Operation

Our heart-centred approach ensures that the same staff members return to your home each time, helping to build a trusting relationship.

High-Level Customer Care

We pride ourselves on offering high-level customer care, with no cancellation fees for services cancelled 24 hours in advance, customized cleaning tailored to your needs, and friendly, prompt communication.

Reliable Staff

Our providers undergo thorough background checks and are trained directly by the owner, ensuring that only highly rated providers serve your home.

100% Guaranteed Service

We offer a 100% guaranteed service, with no charges applied until the job is completed after a final walkthrough. We charge a flat rate so you won’t incur extra fees due to provider inefficiency.

Official Legitimacy

We are fully certified by the State of Nevada and Clark County, providing official legitimacy to our services

Booking Made Easy

Book Online or Call

Visit our booking page for an instant quote, or book our services with just a few clicks. Any questions? Give us a call and we will be happy to assist you.

Stay in touch

We promise to keep in touch from the beginning to end to ensure that all the necessary services are performed to perfection.

Cleanliness Guaranteed

Beginning to end to ensure that all the necessary services are performed to perfection. 3 Cleanliness Guaranteed Sit back and relax as our excellent providers will go above and beyond to clean as you requested. If not, we will make it right.

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Frequently asked
questions

How do I book online?

To schedule online, you can simply click on Book Today button and fill out some information about what type of cleaning you need, your address (or service location) and your preferred date/time of service. We will make sure we have a professional provider available, and send you a confirmation.

Do I get charged when I book my appointment?

We ask your credit card information simply to book your appointment. We will charge you when the service is complete.

Do you furnish the cleaning supplies?

We will arrive at your home equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. However, if you have specific requests for cleaning products, please let us know ahead of time!

Can I trust your service?

All of our service providers are carefully selected to meet the standard and integrity of service we guarantee to provide each and every customer.

Can I cancel my booking for free?

Yes you may reschedule or cancel your appointment for free up to 24 hours BEFORE your appointment time. After that, you will be charged 25% of your quote. We suggest you look for our email and text reminders, and make sure you make necessary adjustments to your booking on time!

Do you charge hourly or a flat rate?

We charge a flat rate based on the services you requested. The factors that we charge are size of house (square footage), type of service (deep clean, move in/out, etc), and other external factors such as pets. All of these together will total your expenses.

How often should I get my house cleaned?

Deep Cleaning is very thorough so we recommend about every 3-4 weeks for an average household Basic Cleaning isn’t as thorough and should be done about every 1-2 weeks, depending on different factors such as kids, pets, etc.

Kokoro Cleaning Service is your one-stop solution for all your cleaning needs! From window cleaning to shampoo carpet cleaning and more, we handle it all under one roof. No need to worry about coordinating with multiple service providers—just contact Kokoro Cleaning Service, and we’ll take care of everything for you.